Privacy policy
Privacy Policy
1. Introduction
We respect the privacy of our customers and are committed to protecting the personal information that you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, make a purchase, or interact with our services.
2. Information We Collect
Personal Information: When you create an account, place an order, or contact our customer service, we may collect personal information such as your name, address, email address, phone number, and payment details.
Browsing Information: We automatically collect certain information about your visit to our website, including your IP address, browser type, device information, the pages you visit, and the time and date of your visit. This information helps us improve our website's functionality and user experience.
Cookies and Similar Technologies: We use cookies and other similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can adjust your browser settings to manage or disable cookies, but this may affect some features of our website.
3. How We Use Your Information
To Provide Services: We use your personal information to process and fulfill your orders, provide customer support, and communicate with you about your purchases.
For Marketing Purposes: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products and services. You can unsubscribe from these communications at any time.
To Improve Our Services: We analyze the information we collect to understand how our customers use our website and services, identify areas for improvement, and develop new features and products.
For Legal and Security Reasons: We may use your information to comply with applicable laws and regulations, protect our rights and property, and prevent fraud and other illegal activities.
4. Information Sharing and Disclosure
Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing agencies. These providers are only permitted to use your information for the specific purposes for which it is provided and are required to maintain its confidentiality.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the successor entity. We will notify you of any such change in ownership and ensure that your information remains protected.
Legal Requirements: We may disclose your information if required to do so by law, court order, or government regulation, or in response to a valid legal request.
5. Data Security
We take reasonable measures to protect the security of your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
Access and Correction: You have the right to access, correct, or update your personal information. You can log in to your account or contact our customer service to make such requests.
Data Deletion: You can request the deletion of your personal information, subject to certain legal exceptions. We will respond to your request within a reasonable time frame.
Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or by contacting our customer service.
7. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children in this age group. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements. We will notify you of any significant changes by posting a notice on our website or by other means of communication.
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Power by Shoppaas